The DOT-COMmunications team are experienced computer and network technicians, database engineers, programmers, web designers and graphic artists dedicated to assisting our clients.
We specialise in supporting local charities, community, voluntary and faith sector organisations (including local churches, mosques and temples) as well as supporting Not-for-Profit Social enterprises in Calderdale (including volunteers and home workers provided they live within the Borough) but also provide our services to small and medium-sized businesses and local residents, with special discounts available to support the "digitally excluded".
We also provide a range of services, including web design and I.T. disposal services, to individuals, businesses and community organisations across West Yorkshire and we will sell low-cost refurbished I.T. equipment to the anyone eligible, however we will only provide our special discount offers to not-for-profit organisations and eligible individuals living in Calderdale.
If you are not sure how we could help you, why not give us a no obligation call? Even if you do not qualify for our assistance, we may be able to recommend someone who can help.
DOT-COMmunICaTions, primarily through 3R-iT, also provides a wide range of employment training and work experience in IT and refurbishment techniques to long term unemployed people, or those who have previously experienced mental health problems.
Our goal is to provide our clients with a wide range of reliable and cost-effective computer services and solutions at affordable prices, backed by our first-class customer support. In addition, you may find you need further equipment to support a growing network, or simply to provide a volunteer with out of hours access to IT support and advice – we can also provide refurbished computer equipment, software and accessories at substantially reduced cost to local not-for-profit organisations.
In addition, we can provide network installation and support, database design, servers, web design, web hosting, internet telephone services, secure data deletion and secure unwanted IT equipment disposal to name just some of our other services.
DOT-COMmunICaTions was first formed in January 2001 by the Ground Floor Project as a training programme for the long-term unemployed which also provided the not-for-profit sector with a dedicated web design service. In 2005, we expanded our services to also provide technical support following a successful pilot project under Change-Up, a Government funded programme to increase infrastructure capacity building for the voluntary and community sector. Our IT Support Service was re-launched in April 2008, along with 3R-iT, our computer and IT recycling and refurbishment service.
Throughout its long history, the Ground Floor Project and its many community initiatives have recieved regional and national recognition and awards for its work both on a local, regional and national level. In recent years Ground Floor was awarded runner-up in the West Yorkshire Social Enterprise Awards for both 'Innovation in Enterprise' and ' Entrepreneur of the Year' categories (2005).
In 2007 we were awarded both The HRH Duke of York's Community Initiative Award and Special Leadership Award for exceptional achievement. In 2007 we were recipient of the Best New Deal "Placement Provider" Award 2007, and "Employer of the Year" 2008.
We were again awarded the HRH Duke of York's Community Initiative Award in 2010 (it can only be awarded every three years) making Ground Floor the first community organisation in Calderdale ever to consecutively receive this award twice. We were also named winner of The Queen’s Award for Voluntary Service - the MBE for voluntary groups, in June 2010 and our 3R-iT Refurbishment Project became only the fourth I.T. Refurbishment Project to achieve full accredited membership of the Regional Electronics Initiative. In September, our 3R-iT Project was awarded the Halifax Courier's Community & Environment Award for Best Recycling Initiative 2010.
DOT-COMmunICaTions' systems and procedures comply with the Information Technology Infrastructure Library (ITIL) Standard (ISO15000), the Information Security Management System (ISMS) Standard (ISO 27001), as well as Best Practice Incident Management Processes and Quality Assurance practices based on ISO 9001 principles.